Refund Policy

Registration Congress strives to deliver professional conference registration and event management services.

Service Fees

Our service fees cover administrative processing, registration coordination, customer support, and event management assistance.

Cancellation Requests

Refund requests must be submitted in writing through our customer support channels.

Eligible Refunds

Refund eligibility depends on:

  • Service stage
  • Registration status
  • Conference organizer policies
  • Administrative work already completed

Non-Refundable Services

Refunds generally will not be provided for:

  • Completed administrative services
  • Successfully processed registrations
  • Organizer-imposed non-refundable registration fees
  • Visa denials
  • Travel disruptions
  • No-show participants
  • Force majeure events

Processing Time

Approved refunds are generally processed within 10–20 business days using the original payment method.

Organizer Policies

Conference registration fees may also be subject to the cancellation and refund policies established by the respective event organizers.

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