Refund Policy Infinity Web Solutions

Refund Policy

registration-Congress.com, operated by Infinity Web Solutions LLC, facilitates travel and event-related services through established industry suppliers. Refund eligibility depends on the specific service purchased and the applicable supplier's rules.

  1. General Refund Terms
    Refunds are subject to the cancellation and refund conditions applicable to the purchased service.
    Different suppliers may have different policies for flights, hotels, cruises, car rentals, event registrations, and other services.
  2. Flights
    Airline tickets may be refundable, partially refundable, or non-refundable depending on the fare rules. Airline penalties, cancellation charges, fare differences, and applicable service fees may be deducted from any eligible refund.
  3. Hotels
    Hotel cancellations are governed by the property's cancellation policy and the terms applicable to the reservation. Some hotel rates may be fully or partially non-refundable.
  4. Cruises
    Cruise cancellations are subject to the cruise operator's cancellation schedule and booking conditions. Deposits and other payments may be non-refundable depending on the fare and timing of cancellation.
  5. Car Rentals
    Car-rental refunds or cancellation charges depend on the rental company's policies, reservation type, and timing of cancellation.
  6. Event Services
    Event registrations, conference-related services, accommodation blocks, and other event services may have separate cancellation and refund conditions established by the relevant organizer or supplier.
  7. Processing Refunds
    Where a refund is approved, processing times may depend on the applicable supplier and payment provider. Refunds are generally returned using the original payment method where practical and permitted.
  8. Non-Refundable Services
    Certain fares, promotional rates, deposits, service fees, processing fees, and other charges may be non-refundable.
  9. How to Request a Refund
    Customers should contact us as soon as possible with their booking details and refund request. We will review the request against the applicable service and supplier terms.
  10. Supplier Delays
    Refunds may require confirmation or authorization from the applicable supplier before they can be processed.